Klarna's AI chatbot replaced 700 customer service workers in 2024, cut response times, and saved millions. By 2025, customer satisfaction had dropped 22% and the CEO was hiring humans again....
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In the first quarter of 2026, nearly 80,000 tech workers lost their jobs and almost half of those cuts were explicitly blamed on AI. Goldman Sachs says 16,000 jobs a...
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A Fortune survey of CFOs reveals they're planning AI-driven job cuts 9x higher than what they admit publicly. Block just cut 40% of its workforce. And they're calling it "efficiency."...
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